FAQs

A driver’s license check is a meticulous process aimed at verifying the authenticity, validity, and status of an individual’s driver’s license. At CHECK YOUR DRIVER, we meticulously cross-reference the data provided on the submitted card with the information held by the custodian of records. This comprehensive verification involves a detailed examination of personal name and surname details, license codes, PrDP categories, as well as the validity period from and expiry dates.

It’s crucial to note that our license checks go beyond a mere trace. Unlike a license trace, which only identifies a license number, our thorough process ensures that the data on the submitted card is scrutinized and cross-referenced for accuracy. This is essential because fraudulent syndicates often employ sophisticated tactics, such as using valid license numbers to produce multiple counterfeit cards.

By conducting these detailed checks, CYD ensures compliance with driving laws and regulations as stipulated by the National Road Traffic Act (NRTA), providing our clients with peace of mind and protection against potential risks.

Reach out to us today to learn more. Contact Us

The staggering statistics speak for themselves (View Stats). With the prevalence of fraudulent documents on the rise, it’s imperative to take proactive measures. Over a decade of thorough verification, we’ve found that more than 50% of all foreign licenses examined turn out to be fake.

The consequences of overlooking this crucial step are grave. Not only does it expose you to the risk of having insurance claims repudiated, potentially resulting in significant financial losses, but imagine the catastrophic scenario of a fatality involving one of your drivers holding a counterfeit license on public roads.

Under the National Road Traffic Act (NRTA) it’s the duty of operators to ensure that their drivers are properly licensed and compliant with legal requirements. By conducting comprehensive drivers license checks, you not only safeguard your business’s reputation and financial stability but also prioritise the safety of all road users.

Click here to find out more about the foreign driver license requirements. (View Requirements)

I never included a reason for the Insurers for this question. Should we add a sentence for that clientbase? On the lines of them making informed decisions at claim stage. Not sure as to what you mean here? Let’s discuss. I want to include why Insurance companies should check under this FAQ

Reach out to us today to learn more. Contact Us

At CYD, we provide verification services across various sectors. As the top-approved provider of verification and fraud prevention services for the majority of insurance companies in South Africa, we also collaborate closely with insurance brokers and transport/logistics companies.

Given the extensive scope of the freight and transport industry, with countless trucks and service vehicles traversing our roads, our aim is to extend our services to as many of them as possible. Ensuring the safety and integrity of transporters is paramount.

Reach out to us today to learn more. Contact Us

We provide various checks in over 150 different countries, covering a wide range of documentation including licenses and PrDPs. While the list below includes some of the countries we serve, we are continually expanding our offerings to meet the diverse needs of our clients.

Our primary checks include Driver License & PrDP Checks and Criminal Checks but we are also able to provide checks for various Training Certificates, Dangerous Goods Certificates, Excavator/Tractor/Mining Operator Cards & Certificates and more.

If your country is not listed, please don’t hesitate to reach out to us for further assistance.

• Zimbabwe: Drivers License, Defensive Driving Certificate Cards, International Driving Permit
• South Africa: Drivers License and PrDPs, Temporary License Docs, Learners Licenses, Full License Records History, ID Verification.
• Buenos Aires, Argentina,
• Bulgaria
• Burundi
• Cameroon
• Canada
• China
• USA (some States)
• Gambia
• Georgia (EU)
• Greece
• Guinea
• Iran
• Italy: Italian,
• Ivory Coast,
• Consulate Letter
• Japan
• Kenya: Letters
• Korea
• Kuwait
• Liberia: Letter
• Lithuania
• Nigeria
• Peru
• Russia
• Poland
• Tanzania
• Tunisia
• Turkey
• United Kingdom
• UAE
• Ukraine
• Washington
• Comparative reports available for: Australia, Angola, Lesotho, Botswana, Swaziland, Bangladesh, Austria, Germany, Belgium, Brazil, Benin, DRC, Denmark, India, Mozambique, Netherlands, New Zealand, Pakistan, Zambia, Spain.

Get in touch to find out more about what a comparative report is. Contact Us

The frequency of driver checks depends on the unique needs of our diverse clientele. For businesses employing drivers, whether for small delivery vehicles, motorcycles, courier cars, or heavy commercial trucks, conducting a driver check during the hiring process is essential as part of pre-employment screening. If you haven’t done so yet, don’t fret—reach out to us, and we’ll ensure you’re not exposed to risks.

It’s important to note that once a check has been conducted, clients should continue to monitor drivers by conducting checks when they renew their licenses or PrDPs. Many renewals may present fake documents, even if the initial check years ago verified them as genuine. Don’t leave yourself vulnerable to risk! For our broker clients, we view their role as pivotal in raising awareness of fraudulent driver documents with their clients. Brokers can simply reach out to us, and we’ll take care of the rest-consider this an added-value service for your clients in risk management.

As for our insurance and underwriting clients, conducting driver checks at the claim stage is crucial for gathering all necessary facts to make informed decisions. Additionally, insurers can incorporate driver checks at policy inception to proactively manage risks.

Reach out to us today to learn more. Contact Us

The turnaround time for verification depends on several factors, including the nationality of the driver’s license and the type of check required—whether it’s for the license only, license and PrDPs, or CRIM checks.

Feedback times from different countries vary, but rest assured that all verification applications are promptly processed on our end. We conduct regular follow-ups with the relevant authorities to ensure timely results.

On average, checks typically take between 3 to 7 working days to complete.

Reach out to us today to learn more. Contact Us

1. Submit Information: You provide us with the necessary details through our online portal. It’s crucial to include clear, colour copies of the driver’s license documents.
2. Quotation: We review the provided information and generate a quotation based on the scope of the requested checks.
3. Acceptance and Payment: Upon acceptance of the quotation, you proceed to make the payment and provide proof of payment to initiate the process. (We accept EFT and Bitcoin / Cryptocurrency)
4. Consent Form: The driver completes a consent form, which is then sent back to us. This step is essential to ensure compliance with data protection regulations and obtain the necessary authorization for conducting the check. (download driver consent)
5. Verification Process: We conduct a thorough check based on the provided information and consent form.
6. Report Delivery: Within 3 to 7 working days, we will provide you with a comprehensive report detailing the findings of the verification process. By following this streamlined process, we ensure efficiency, accuracy, and compliance throughout the entire verification procedure.

Reach out to us today to learn more. Contact Us

Starting the verification process with CYD is simple and straightforward. You can reach out to us through our website, send us an email, or give us a call. Our dedicated team will guide you through the initial steps, starting with understanding your company and verification needs. By gathering this information, we ensure that our services are tailored to suit your specific requirements, minimizing any potential risks.

Reach out to us today to learn more. Contact Us

At CHECK YOUR DRIVER, we pride ourselves on delivering individualized reports that meticulously examine each driver’s credentials. Our reports are designed to confirm the authenticity of the documents provided to us.

Typically, our reports include detailed information such as the individual’s name, surname, ID number as registered with the licensing authorities, license code, PrDP category, validity periods of both the license and PrDP, any restrictions (e.g., contact lenses), region or office of issue, and the first date of issue.

It’s important to note that we deal with over 150 different types of license documents, and our primary objective is to gather as much information as possible from the custodian of records. This data is then cross-referenced with the submitted documents to identify any discrepancies or signs of tampering-a common tactic used in fraudulent activities. By providing comprehensive and accurate reports, we empower our clients to make informed decisions and mitigate potential risks effectively.

Reach out to us today to learn more. Contact Us

In South Africa, foreign drivers are subject to certain regulations and requirements when operating vehicles within the country. Here are some key regulations for foreign drivers in South Africa:

1. Genuine and valid Driver’s License: Foreign drivers must possess a valid driver’s license issued by their home country, which must be accompanied by a valid International Driving Permit (IDP) that is recognized in South Africa. The license and IDP must be valid for the class of vehicle being driven.
2. Genuine and valid PrDP: Foreign drivers must possess PrDP with the correct category for the specific vehicle and load they are transporting.
3. Dangerous Goods: If a driver is transporting Dangerous Goods, they need to be in possession of a genuine valid Dangerous Goods Certificate issued by a TETA approved training centre.
4. Medical clearance. It’s important for truck drivers to undergo regular medical exams to ensure they remain fit to drive safely. Depending on the jurisdiction and the driver’s medical history, these exams may need to be conducted annually or more frequently.
5. Passport and Visa: Foreign drivers must carry their passport and any necessary visa documentation while driving in South Africa. These documents may be requested by law enforcement officers during routine traffic stops or checkpoints.
6. Vehicle Registration and Insurance: If a foreign driver is using a vehicle registered in another country, the vehicle must be properly registered and insured according to the laws of that country. Additionally, the vehicle’s registration and insurance documents should be carried in the vehicle at all times.
7. Road Rules and Regulations: Foreign drivers must adhere to all South African road rules and regulations while driving in the country. This includes obeying speed limits, traffic signals, and other traffic laws.
8. Age Restrictions: Foreign drivers must meet the minimum age requirements for driving in South Africa, which is typically 18 years old for passenger vehicles and 21 years old for commercial vehicles.
9. Duration of Stay: Foreign drivers who are visiting South Africa for tourism or short-term purposes are usually allowed to drive with their foreign driver’s license or IDP for the duration of their stay. However, individuals planning to reside in South Africa for an extended period may need to obtain a South African driver’s license.
10. Border Crossings: Foreign drivers planning to travel across South Africa’s borders must familiarize themselves with the specific entry requirements and regulations of neighboring countries. This may include obtaining additional permits or documentation for the vehicle and passengers.
11. Alcohol Limits: Like local drivers, foreign drivers are subject to South Africa’s laws regarding alcohol consumption and driving. The legal blood alcohol concentration (BAC) limit for drivers is 0.05%. However stricter limits for certain categories of drivers, such as professional drivers and drivers of public transportation vehicles.

It’s essential for foreign drivers and operators employing them to familiarise themselves with these regulations and ensure compliance to avoid any legal issues or penalties while driving in South Africa. Additionally, staying informed about road conditions and safety tips can contribute to a safe and enjoyable driving experience in the country.

Reach out to us today to learn more. Contact Us

A criminal background check, often referred to as a “criminal check” is a vital process used to delve into an individual’s criminal history. It entails accessing various databases maintained by law enforcement agencies, courts, and other sources to ascertain whether the individual has a criminal record.

At CYD, we employ one of our trusted service providers within the South African Police Service (SAPS) to conduct criminal checks. This involves verifying the ID number against the SAPS Central Application System (CAS), where any cases registered against the ID number will be displayed.

It’s important to note that the CAS system reflects cases registered on the SAPS system. Instances where arrests were made without fingerprint registration may not appear in the system. In such cases, individuals need to visit the SAPS to have their fingerprints taken and run through the database for comprehensive verification.

Reach out to us today to learn more. Contact Us

There are numerous compelling reasons why individuals and organizations choose to conduct criminal background checks:

1. Employment Screening: Employers prioritize workplace safety and security by conducting criminal background checks as part of their hiring process. This helps ensure the honesty and integrity of potential hires, minimizing risks to clients, employees, and the overall workplace environment.
2. Volunteer Work: Organizations serving vulnerable populations, such as children or the elderly, require volunteers to undergo criminal background checks to safeguard those they serve from potential harm.
3. Tenant Screening: Landlords and property managers utilize criminal background checks to assess the risk of renting to prospective tenants, thereby making informed decisions to mitigate the potential for criminal activity on their premises.
4. Professional Licensing: Certain professions, including law enforcement, healthcare, education, and finance, mandate criminal background checks for licensing or certification to uphold public safety and maintain professional integrity.
5. Security Clearances: Government agencies and contractors require extensive background checks, including criminal checks, to grant security clearances for access to classified information or sensitive facilities, ensuring national security.
6. Personal Safety: Individuals prioritize personal safety by conducting criminal background checks before entering into relationships, hiring caregivers for loved ones, or allowing strangers into their homes.

Overall, criminal background checks provide invaluable insight into an individual’s past criminal history, enabling informed decision-making in matters concerning safety, security, and trust.

Reach out to us today to learn more. Contact Us

ID verification, or identity verification, is a crucial process increasingly in demand, particularly when anomalies are detected in a driver’s documents. Common issues such as mismatching dates of birth or discrepancies in photos prompt the need to verify the true identity of individuals.

This verification process entails confirming that an individual is indeed who they claim to be by validating the authenticity of their identification documents or other credentials. Organizations rely on ID verification to mitigate risks associated with fraud, identity theft, and unauthorized activities.

Typically, ID verification involves cross-referencing the information provided by an individual with trusted sources, such as government-issued identification documents or databases.

Widely utilised across various industries and applications, including financial services, e-commerce, healthcare, travel and hospitality, and government services, ID verification aids in regulatory compliance, fraud prevention, and building trust with customers or users.

Reach out to us today to learn more. Contact Us

The credibility of a CYD report in legal proceedings is substantial. Throughout our tenure, not a single report has been disputed with upheld or verified proof and evidence. Recognized by the OSTI and courts, CYD is distinguished for our commitment to reporting only factual information as held by the authorities. Our impartiality is unwavering, ensuring that our reports are objective and trustworthy.

Reach out to us today to learn more. Contact Us

For our insurer clients, a CYD report provides invaluable information for claims technicians and managers to make informed decisions during the claims process. In the event of a dispute from the insured party, CYD offers robust support, clarification, and additional checks if necessary. We collaborate closely with claims teams and legal departments, facilitating a seamless resolution process.

For companies employing drivers, our after-service customer support is indispensable. Should a driver’s license be found to be fake, CYD serves as the primary point of contact, offering consultation and guidance on available options. In instances where legal proceedings, such as CCMA hearings, are involved, CYD remains available to provide assistance and participate in proceedings if required. We advocate for proactive steps to address the situation, including documentation, discussions with the employee, adherence to legal obligations, and implementation of appropriate disciplinary actions.

Reach out to us today to learn more. Contact Us

Our after-service support is paramount in ensuring that clients receive comprehensive assistance beyond the initial verification process. In situations involving fake or fraudulent driver’s licenses, our support extends to guiding clients through the necessary steps, offering expert advice, and facilitating legal proceedings when necessary. Handling such matters with sensitivity, fairness, and compliance with legal and company policies is essential for maintaining integrity and mitigating risks effectively.

Reach out to us today to learn more. Contact Us

We accept payment either via EFT or Cryptocurrency / Bitcoin.

It’s a common scenario: when a license or PrDP is flagged as fake, drivers often dispute the findings. Rarely do they admit to any wrongdoing. At this point, the ball is in the driver’s court to provide proof, usually in the form of written confirmation from the issuing authorities, affirming the authenticity of their documents.

The team at CYD will safely navigate you through the dispute procedures, which can vary depending on the authority involved. We’ve never had a report disputed with any substantiated evidence. In many cases, however, the driver simply disappears or attempts to forge letters to contest the findings.

The prevalence of fake licenses underscores the importance of rigorous verification processes. Organised syndicates and fraudsters have become increasingly sophisticated in their methods, making it challenging to detect fraudulent documents.

While traditional indicators of forgery may have been evident in the past, the evolving tactics of fraudsters require heightened vigilance and robust verification measures. Despite these challenges, CYD remains steadfast in our commitment to providing reliable and accurate verification services, safeguarding our clients against potential risks associated with fake licenses.

According to our records, almost half of the checks we do on foreign licenses are found to be fraudulent and the curve is on the upward trend.

Reach out to us today to learn more. Contact Us

1. Respect for Privacy: Obtaining consent acknowledges and respects an individual’s right to privacy. Without consent, conducting checks can infringe upon privacy and may be deemed unethical or illegal, depending on applicable laws.
2. Legal Compliance: In many jurisdictions, obtaining consent is a legal requirement for specific types of checks, such as background checks or accessing personal information. Failure to obtain consent may lead to legal repercussions, including civil liabilities and penalties.
3. Transparency and Trust: Seeking consent promotes transparency and fosters trust between the individual and the entity conducting the checks. It enables individuals to understand what information is being collected, why it’s being collected, and how it will be used.
4. Empowerment: Consent empowers individuals to make informed decisions about whether they’re comfortable with the checks. It gives them control over their personal information and allows them to exercise their rights regarding its use.
5. Accuracy and Validity: Obtaining consent helps ensure the accuracy and validity of information obtained through checks. When individuals are aware of checks being conducted, they can provide accurate information, enhancing the reliability of results.
6. Ethical Considerations: Respecting individuals’ autonomy by obtaining consent aligns with ethical principles like autonomy, beneficence, and non-maleficence. It demonstrates a commitment to treating individuals with dignity and respect.

Overall, obtaining consent before conducting checks is not only a legal requirement, as per the POPI Act in many cases, but also a fundamental principle of ethical conduct that promotes privacy, transparency, trust, and respect for individual rights.

The POPI Act, or the Protection of Personal Information Act, is a South African law that aims to regulate the processing of personal information by public and private bodies. POPI Act was signed into law in November 2013, but its full implementation came into effect gradually over several years, with the final deadline for compliance being July 1, 2021.