The Incident
During the height of morning traffic, one of the company’s drivers was involved in a road accident after swerving to avoid a pedestrian who stepped into the road without warning. The collision, although not fatal, resulted in significant damage to both the taxi and a passenger vehicle. As is standard practice, the taxi operator lodged an insurance claim for the damage sustained.
Why This Claim Was Paid in Full
When the insurer initiated the claims process, they requested the usual documentation—including proof of the driver’s valid licensing credentials. The taxi company, having recently partnered with CHECK YOUR DRIVER, was well-prepared. Just two weeks prior to the incident, they had commissioned a full verification check on this specific driver.
The verification confirmed that the driver held a valid South African driver’s licence and Professional Driving Permit (PrDP)—exactly what was needed for the insurer to process the claim without hesitation.
Outcome: The full claim amount of R196,220.19 was paid out without delay.
The Cost of Compliance vs the Cost of Neglect
This case underscores an important message: verifying your drivers is not just a compliance exercise—it’s a vital form of risk mitigation. Had the operator not taken this step, the outcome could have been very different. The insurer may have rejected the claim or launched an extended investigation, potentially resulting in major financial loss.
With the cost of verification as little as R500 to R3,000 depending on the check, the return on investment is clear. In this case, a proactive verification effort safeguarded nearly R200,000.
What This Means for Your Business
Whether you’re running a taxi fleet, logistics operation, or courier service, driver verification isn’t optional—it’s a critical part of protecting your business, your assets, and your reputation. Insurance companies are increasingly scrutinising claims involving driver credentials, and a single oversight can lead to a repudiated claim and unrecoverable losses.
CHECK YOUR DRIVER offers fast, accurate, and legally sound verification services for South African and foreign drivers, across more than 150 countries. With a streamlined process and detailed reporting, you can ensure that every driver you employ is roadworthy, legal, and above all—insurable.
Don’t Take Chances
The difference between a paid claim and a rejected one can come down to a simple check. Ignorance is no excuse in the eyes of the law—or your insurer.
Verify your drivers today with CHECK YOUR DRIVER.
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